Corelix

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Terms of Service

The terms governing your use of Corelix services

Last Updated: 09 May 2026  |  Effective Date: 09 May 2026

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your access to and use of services provided by Corelix Software Ltd, a company registered in England and Wales under company number 17156660, with its registered office at Office 18421, 182-184 High Street North, East Ham, London E6 2JA, United Kingdom ("Corelix," "we," "us," or "our"). By accessing our website (corelixsoftware.com) or engaging our services, you agree to be bound by these Terms.

2. Definitions

  • "Services" means consulting, software development, advisory, and related services
  • "Client" means any individual or entity engaging Corelix
  • "Deliverables" means materials produced under an engagement
  • "Engagement" means a specific project agreed between Corelix and Client

3. Service Description

Corelix provides software consulting, custom development, AI-augmented engineering, cloud architecture, and digital transformation services. Specific scope is detailed in individual Statements of Work (SOWs) or service tier descriptions.

4. Client Obligations

Client agrees to:

  • Provide accurate information necessary for service delivery
  • Make payments according to agreed terms
  • Provide timely access to systems, personnel and information
  • Designate a primary point of contact
  • Review deliverables within agreed timeframes
  • Maintain confidentiality of Corelix methodologies

5. Fees and Payment Terms

  • All fees in GBP unless stated, exclude VAT where applicable
  • Payment required in advance for fixed-price engagements
  • Hourly engagements invoiced bi-weekly with 14-day payment terms
  • Late payments accrue interest at 8% above Bank of England base rate per UK Late Payment Regulations
  • Payment methods: credit/debit cards via Stripe, bank transfer (BACS, SEPA, SWIFT)
  • All payments are non-refundable except as specified in our Refund Policy

6. Intellectual Property Rights

  • Upon full payment, Client owns custom deliverables created specifically for their engagement
  • Corelix retains ownership of pre-existing methodologies, frameworks, templates and tools
  • Corelix grants a perpetual non-exclusive licence for pre-existing materials embedded in deliverables
  • Open source components are governed by their respective licences
  • Clients may not resell or sublicense Corelix proprietary methodologies

7. Confidentiality

Both parties maintain confidentiality of non-public information. Obligations survive termination for five (5) years. Standard exceptions apply.

8. Data Protection

We process personal data per our Privacy Policy and applicable UK data protection laws including UK GDPR and the Data Protection Act 2018. Where we act as data processor, terms are governed by our Data Processing Agreement.

9. Warranties and Disclaimers

  • Services performed with reasonable skill and care
  • Personnel possess appropriate expertise
  • Services provided "as is" beyond express warranties
  • No warranty of uninterrupted or error-free software operation
  • Client responsible for testing deliverables before production deployment

10. Limitation of Liability

To the maximum extent permitted by UK law:

  • Total aggregate liability shall not exceed fees paid in the 12 months preceding a claim
  • Neither party liable for indirect, consequential, special, or punitive damages
  • Limitations don't apply to: death or personal injury from negligence, fraud, or any liability that cannot be limited under UK law

11. Indemnification

Each party indemnifies the other against third-party claims arising from breach, gross negligence, or wilful misconduct.

12. Term and Termination

  • Engagements terminable with 30 days written notice unless otherwise specified
  • Either party may terminate immediately for material breach if not cured within 14 days
  • Termination doesn't relieve Client of payment obligations for completed work
  • Confidentiality, IP and liability provisions survive termination

13. Force Majeure

Neither party liable for delays from events beyond reasonable control: natural disasters, pandemics, government acts, war, terrorism, infrastructure failures.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the English courts.

15. Dispute Resolution

Before litigation, parties attempt good-faith negotiation for at least 30 days. If unresolved, disputes may be referred to mediation under CEDR rules before court proceedings.

16. General Provisions

  • These Terms constitute the entire agreement for general service provision
  • Specific engagements may be governed by additional SOWs
  • Unenforceable provisions don't affect the remaining provisions
  • No waiver shall be deemed a continuing waiver
  • Notices sent via the website contact form

17. Changes to Terms

We may update these Terms periodically. Material changes are notified via website notice. Continued use after changes constitutes acceptance.

18. Contact

For questions regarding these Terms:
Corelix Software Ltd
Office 18421, 182-184 High Street North
East Ham, London E6 2JA, United Kingdom
Contact: via website form at corelixsoftware.com/contact
Company Number: 17156660